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  1. Docs
  2. Privacy
  3. Consent banner behaviour
  4. The consent banner has accessibility barriers

Privacy finding

The consent banner has accessibility barriers

Privacy Error Severity: High

Part of the audit Consent banner behaviour. Finding id: privacy.bannerNotAccessible.

What it costs you

The banner is the first thing on every page. A visitor who cannot operate it cannot make a choice, and on many sites cannot reach the page behind it.

What to do

Repair the banner in the consent tool's template or settings, then test it with the keyboard alone.

What it checks

  • Banner hard to use for some visitors

How to fix it

Repair the banner and test it by hand

  1. Open the banner's template or appearance settings in the consent tool and correct what the finding names ([detail]).
  2. If the tool's own markup is at fault and cannot be changed, report it to the vendor with this finding.
  3. Test with the keyboard: Tab reaches accept, reject and settings; focus is visible; focus stays in the banner while it covers the page.

How to check: Run the scanners on the open banner again. Operate the banner with the keyboard alone and with a screen reader.

Thresholds

Thresholds for The consent banner has accessibility barriers
NameDefaultMeaning
min_scanners_agree2Scanners that must report a violation for the same element and success criterion before it is a failure. Fewer is review.
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